Ticketmaster.com
There seriously has to be a better way to buy tickets to a concert. Oh right, there isn't because they have a monopoly. Nothing like having a firm stranglehold on being completely inept and un-user focused. Congratulations ticketmaster.com. First of all, you can’t buy more than one night of the same show at the same time. Therefore you have to pay two convenience charges, which is not at all convenient. Why can’t you add it all to one total shopping cart? Second, I had to wait 20 minutes while it “searched” for my tickets. Staring at it, and waiting, and waiting... Fully knowing that everyone else is buying my tickets while I stare helplessly at my screen. Halfway through my eternal wait, I realized that this format was better served by choosing “best available” seats versus a very narrow selection. Proven by the fact that after 20 minutes of praying, drumming my fingers on the desk, pretending (badly) to sit patiently, cursing, many many angry profane thoughts, a near breakdown, and running the site in 2 browsers... There were no tickets that matched my original query. Shocking. I needed to wait 20 minutes for that? All is well and good though, I got my tickets, but it was a truly terrible and stressful experience. And that is why ticketmaster.com has earned itself the honor of the WORST site in the world.
Monday, October 26, 2009
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3 comments:
Jeez. I didn't know that tickets to O Town meant that much to you.
AND they never let you unsubscribe from their email list either!!!
I'm going to BON JOVI BIATCHESSSSS
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